Shipping & Returns
How long will it take to receive my order?
Your order will arrive within 3-5 working days excluding weekend and bank holidays which may take slightly longer. You'll receive a confirmation email with tracking information as soon as your products ship.
What if I need to change the address on my recent order?
To request an address update, please email email@example.com with your full shipping address. We can't guarantee an address update after an order has been placed, but we'll certainly do our best!
Do you offer international shipping?
At the moment, we're only available in the United Kingdom.What's your return policy?
Due to the pandemic we are unable to accept any returns due to health & safety risks and current limited delivery services. If you're not completely in love with your products, let us know and we'll make things right! Please email firstname.lastname@example.org with your order number and feedback about your products. We offer two options: You can exchange for another similar product within the same price range or you can return your order in its original state (unused and unopened) for a full refund. We'll provide a prepaid return label, and we'll be back in touch when your refund has been issued.